Modification Date: 01 January 2024
Effective Date: 01 January 2024
Great North Homes Limited takes your privacy very seriously. For details of our Privacy Policy. If you have any questions about it, please contact us.
Who we are
Our website address is: http://www.greatnorthhomes.co.uk
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If You are Located In the EU
What Personal Data Do We Collect From You?
Personal data is information that can be used to identify you, such as your name, IP address, and email address. As a business, we collect personal data from you in several ways, including:
- Opt-In To Email mailing list: Your name and email address.
- Business enquiries: Your name and email address.
- Transaction: You name, email address, billing information and payment source.
What Is The Purpose of Processing Your Personal Data?
We collect the information above for the following purposes.
- Opt-In To Email mailing list: To provide you with information related to Great North Homes Limited services.
- Business enquiries: To be able to provide you with relevant services.
- Transaction: To process a purchase you make with us.
- Submitting Questions: To answer questions you might have for us.
What Legal Basis Do We Have For Collecting and Processing Your Information?
Websites must have a legal basis for collecting information from individuals located in the European Union. Our legal basis for each of the ways we collect information from you is as follows. Please note where consent forms the basis, you can withdraw consent at any time by contacting chat@greatnorthhomes.co.uk if sending direct email, or by opting out of any email message using the “unsubscribe” link.
- Opt-In To Email mailing list: We will ask for your consent first.
- Business enquiries: We have an allowed legitimate interest in providing a response to your enquiries and need to use your data to do so. We will not use the data for other purposes.
- Transaction: We will collect your information as part of a legal, contractual transaction.
- Submitting Questions: We have an allowed legitimate interest in providing a response to your questions and need to use your data to do so. We will not use the data for other purposes.
“Legitimate interests” for processing your personal information exist where you submit the information with an expectation that it will be processed and there is no undue impact on you. If you disagree or have questions, please contact us at chat@greatnorthhomes.co.uk, and we will cease the processing of your data under this legal basis.
Who Has Access To The Data We Collect?
We process and access the data we collect from you. However, we use (or plan to use in the future) third parties to assist us with processing your personal data, including the following categories of recipients:
- Email communication (currently MailChimp, Gmail and Hostgator)
- Accounting software (currently FreeAgent)
- Banking (currently Mettle)
Currently do not use but in the process of setting up should the site grow, providers will be updated here.
Financial transaction processors (processing your payments)
Customer service communication platform
Contest and survey platform
Marketing funnel providers
Website management services
Website design and programming services
These third parties have signed a contract with us in which they are prohibited from utilising, sharing or retaining your personal data for any purpose other than we dictate.
Cookies and Similar Technologies
This site currently does not have any cookies or similar technologies. This is subject to change as and when the site grows, and this policy will be updated accordingly.
How Long Do We Keep Your Data?
We keep your personal data for different periods depending on the reason it was gathered in the first place.
- Opt-In To Email mail list: 5 years
- Business enquiry: 24 months or until services cease
- Transaction: six years for tax audit purposes.
- Submitting Questions: Five years
- Commercial service provided. 15 years for insurance purposes.
- If a legal claim arises involving your data, we will store and disclose that data until the matter has resolved.
Your Right To Ask For Corrections, Erasure, And Export Of Your Data
You have the right to control your personal data. Specifically, you have the following rights:
The right to be informed: We are informing you now with this policy.
The right of access: We’ll provide you with the data we have about you.
The right to rectification: Request we fix incorrect data about you.
The right to erasure: Request we erase specific data about you.
The right to restrict processing: Ask us to limit certain types of processing of your personal information.
The right to data portability: Ask us to provide your personal data we have for export.
The right to object: Object to how we use your data.
Rights concerning automated decision-making and profiling: We don’t profile you, but keep in mind you have this right with other sites.
To exercise any of these rights, please contact chat@greatnorthhomes.co.uk with your request.
Your Right To Withdraw Consent
Although this is mentioned above, we want to emphasise that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the “unsubscribe” link in each message to withdraw consent and stop the mailings. Alternatively, you can contact chat@greatnorthhomes.co.uk with your request.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Do We Transfer Your Data To Third Countries?
No. We are located in the UK. Your data is collected and held here. Servers for services we use may be located outside of the UK, such as Mailchimp, Hostgator and Google/Gmail website servers. However, it is not our intention to intentionally transfer data to any other country.
Visitor comments on blog posts may be checked through an automated spam detection service which may be located outside of the UK.
Privacy Concerns, Contacting Us, Complaints.
You can contact chat@greatnorthhomes.co.uk with your request with any questions or requests you have about these policies or your personal data.
Privacy Policy Modifications and Updates.
We may update and modify this Privacy Policy at any time. In doing so, we will post a notice on the site 30 days before the change goes into effect and forward an email message to you should we have an email address for you.
Legal Disclosures of Personal Information.
We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the law or comply with legal process served on us, (2) protect and defend our rights or property or (3) act under demanding circumstances to protect the safety of the public or users of the site.
- Public Comments.
You may leave comments on forum posts. Please remember that any information you provide is not private. The information can be viewed by anyone online including family, friends, the media, investigators, and potential employers conducting background checks. - Third Party Websites.
We link to other sites, but please keep in mind that we do not control the privacy policies of those sites. Make sure to review the policies of any such sites before providing your personal information. - Sale of Business
Should we sell this site or our business, your personal information will be an asset transferred to the new owner.
If you have any questions about this Privacy Policy, please contact us